Cancellation and Refund Policy

Refund Policy

www.zoom16.comhas been serving the customers for more than a decade and is considered the oldest company in India for the personalized products. There is no option to return orders as the goods are customized according to your specific needs and designs, and are non-usable by anyone else.

We offer complete assistance to the products which are having manufacturing defects and it is being corrected.For any other queries, all you need is to drop a call at 9831360508 or you can drop an email at

Cancellation Policy

For fast delivery of our products to you, we start order dispatching process the same you place your order. Until the process starts, any cancellation or refund can be easily done for your order.

For any cancellation of the products, our customer support team can be contacted or you can also contact us through email too.

You are requested to immediately email at  24online.zoom@gmail.comor call at +91 9831360508 along with your order number

Your orders can also be cancelled if team finds your payment has not been received.

Non receipt of Payment- In case the payment for the order is not made ****** will automatically cancel the order. For the cancelled order, notification through email is being sent to you.

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